1. Who we are and what this notice covers
This Privacy Policy explains how Astraxis LLC ("Astraxis", "we", "us" or "our") handles personal information in connection with AstraxisTech.com, VibeNomad, early-access communications and related preview experiences. VibeNomad is being prepared for early access. This notice does not replace a product-specific notice that may be shown when accounts, remote sessions or other production features become available.
2. Controller and contact details
Astraxis LLC is responsible for the processing described in this notice. Our website domain is AstraxisTech.com. For privacy questions, rights requests or complaints, contact Support@AstraxisTech.com. Do not send passwords, private keys, payment card details or source code by email unless we provide a secure process and specifically request them.
3. Personal information we may collect
We may collect information you provide, information generated when you use the website, and information needed to operate or protect the service.
- Contact information such as email address, nickname, message contents and support requests.
- Early-access information such as product interests, communication preferences and form submissions.
- Technical and usage information such as IP address, browser and device type, operating system, language, approximate region, referring page, timestamps, interactions and security logs.
- If a preview or production feature is enabled, product information such as device names, connection status, workspace metadata, session identifiers, screen content, code, terminal output, files, commands or test results.
- If paid features become available, plan, subscription, billing and payment-status information. A payment provider may process full payment card details directly without sharing them with Astraxis.
4. Sources and purposes
We may receive information from you, service providers, devices you authorize, or other people who contact us about you. We use information to provide and improve AstraxisTech.com and VibeNomad; respond to questions and early-access requests; send updates you request; authenticate and secure devices or sessions when enabled; detect abuse and security incidents; comply with law; enforce agreements; and process subscriptions if paid services launch.
5. Legal bases and communications
Where required, we rely on contract or pre-contract steps, legitimate interests in operating and securing the service, legal obligations, and consent. You may withdraw consent at any time for consent-based processing. Withdrawal does not affect earlier processing or processing based on another legal basis. You can opt out of non-essential communications using the unsubscribe control or by contacting Support@AstraxisTech.com.
6. Sharing and service providers
We may share information with hosting and infrastructure providers, email delivery services, security and fraud-prevention providers, customer support tools, payment providers, professional advisers and other providers acting on our instructions. We may disclose information when required by law, lawful process, an emergency, or a merger, acquisition, financing, reorganization or asset sale. We do not sell personal information for money or use it for targeted advertising unless we first update this notice and provide required controls.
7. International transfers
Astraxis LLC and service providers may process information outside your country. Where a transfer is regulated, we will use an appropriate legal transfer mechanism and reasonable contractual, technical or organizational safeguards. Material production providers and transfer details will be added as the infrastructure is finalized.
8. Retention
We retain information only as long as reasonably necessary for the purpose collected, including service delivery, security, dispute resolution, agreement enforcement, legal or accounting requirements, and legal claims. When information is no longer required, we delete it, anonymize it or securely isolate it where immediate deletion is not practical.
9. Security
We use reasonable administrative, technical and organizational safeguards appropriate to the information and risks, which may include access controls, least privilege, encryption in transit where supported, logging, monitoring, backups and incident response. No system is completely secure. You must protect credentials and private keys and report suspected unauthorized access to Support@AstraxisTech.com.
10. Your rights
Depending on your location and applicable exceptions, you may have rights to access, correct, delete or obtain a copy of your information; restrict or object to processing; withdraw consent; opt out of certain communications or advertising; and complain to a data protection authority. Email Support@AstraxisTech.com with your request. We may verify identity and will respond within the period required by law.
11. Children
The website and VibeNomad are not directed to children below the minimum age required in their jurisdiction. We do not knowingly collect children's information for the early-access program. Contact Support@AstraxisTech.com if you believe a child has provided information.
12. Cookies and changes
Our Cookie Policy explains cookies, local storage, pixels and similar technologies. The current website is designed without advertising cookies or optional analytics. We may update this Privacy Policy as the website, product or law changes. The updated version will be posted on AstraxisTech.com with a revised date, and material changes may receive additional notice.
13. Contact and complaints
For privacy questions, rights requests or complaints, contact Support@AstraxisTech.com. If our response does not resolve your concern, you may contact the regulator with authority over your location where that right is available.